Description: Affordability of Wastewater Service, 2nd Edition
The Water Environment Federation (WEF) is a not-for-profit technical and educational organization of 35,000 individual members and 75 affiliated Member Associations representing water quality professionals around the world. Since 1928, WEF and its members have protected public health and the environment. As a global water sector leader, our mission is to...
PublisherWater Environment Federation
Word count181
Description: Affordability of Wastewater Service, 2nd Edition
The WEF Technical Practice Committee (formerly the Committee on Sewage and Industrial Wastes Practice of the Federation of Sewage and Industrial Wastes Associations) was created by the Federation Board of Control on October 11, 1941. The primary function of the Committee is to originate and produce, through appropriate subcommittees, special publications dealing with technical aspects of the...
PublisherWater Environment Federation
Word count205
Description: Affordability of Wastewater Service, 2nd Edition
List of Figures
PublisherWater Environment Federation
Word count681
Description: Affordability of Wastewater Service, 2nd Edition
PublisherWater Environment Federation
Word count48
Description: Affordability of Wastewater Service, 2nd Edition
PublisherWater Environment Federation
Word count44
Description: Affordability of Wastewater Service, 2nd Edition
This publication is intended to provide an overview of the problem of affordability of wastewater utility bills and to offer specific considerations that elected officials, utility managers, and utility staff might take into account when addressing affordability issues in their communities. Some of these topics include defining and measuring affordability, highlighting what features might be...
PublisherWater Environment Federation
Word count183
Description: Affordability of Wastewater Service, 2nd Edition
Wastewater utilities are capital intensive, and major replacements, upgrades, or new regulations can put a serious financial burden on...
PublisherWater Environment Federation
Word count1,017
Description: Affordability of Wastewater Service, 2nd Edition
This chapter will introduce a range of customer affordability metrics that are used to measure wastewater affordability in the water sector, the context in which they are used, and their limitations. Definitions of affordability vary because of the inherent subjectivity of the concept and the wide variety of circumstances involved (U.S....
PublisherWater Environment Federation
Word count6,156
Description: Affordability of Wastewater Service, 2nd Edition
This chapter identifies the range of approaches that utilities; other local, state, and federal government agencies; nongovernmental organizations (NGOs); individual customers; and other entities can use to address the significant and continuing affordability challenges identified in this book. During the...
PublisherWater Environment Federation
Word count7,079
Description: Affordability of Wastewater Service, 2nd Edition
The diverse array of approaches to addressing affordability, as discussed in Chapter 3, have a similarly broad spectrum of financial implications, particularly in the ways that affordability program costs are funded (and allocated across customer classes). External funding sources may include various governmental entities and philanthropic and community...
PublisherWater Environment Federation
Word count3,419
Description: Affordability of Wastewater Service, 2nd Edition
As discussed in Chapter 4, affordability programs can require significant funding to meet their objectives. This funding may in part be derived internally by utilities: by increasing some ratepayers’ charges if allowed through relevant statutes and regulations by public service commissions; or from other non-rate revenue sources such as voluntary...
PublisherWater Environment Federation
Word count2,146
Description: Affordability of Wastewater Service, 2nd Edition
Many issues must be addressed before low-income customer assistance programs (CAPs) for water and wastewater utilities may be successfully implemented. However, in the rush to get programs up and running, these issues are overlooked or underestimated. As a result, programs often encounter problems that must be dealt with during and after implementation. This chapter...
PublisherWater Environment Federation
Word count2,038
Description: Affordability of Wastewater Service, 2nd Edition
Appropriate performance measures enable utility decision-makers and the public to evaluate how well a customer assistance program (CAP) is performing and determine whether it is meeting its objectives. Performance measures can relate to the community at large, utility financial metrics, or be customer specific. Some measures are more insightful to explore when establishing a CAP, while others are...
PublisherWater Environment Federation
Word count1,764
Description: Affordability of Wastewater Service, 2nd Edition
This chapter provides several example case studies of customer assistance programs (CAPs) implemented by water and wastewater utilities to provide the reader with information on specific CAPs that have been developed and implemented. The case examples were selected to reflect utilities of different sizes, in different geographic areas, and with different program elements.
PublisherWater Environment Federation
Word count2,903
Description: Affordability of Wastewater Service, 2nd Edition
Over the past several years, there has been a heightened focus on customer affordability in the wastewater and water sector because of the rising cost of utility service, changing demographics, efforts of the Water Environment Federation (WEF) and other sector organizations, and hardship issues highlighted during the COVID-19 pandemic. In addition, the amount of research, analysis,...
PublisherWater Environment Federation
Word count1,090
Description: Affordability of Wastewater Service, 2nd Edition
PublisherWater Environment Federation
Word count898
Affordability of Wastewater Service, 2nd Edition