Maximizing Technology in Systems Planning: Integration of SWMM, GIS, and other Specialized Software

Introduction Systems planning and design is an on-going and challenging task for utility managers to effectively distribute water, collect wastewater, and convey stormwater runoff through the system while meeting the limits set by the Environmental Protection Agency (EPA). At the same time these utility managers have to operate their systems in an effective manner while providing the best customer service. Some of the most critical issues faced by utility personnel today pertain to improving operational efficiency and customer service through technology, planning and designing infrastructure to accommodate growth, and regulatory compliance. Due to limited budgets and aging infrastructure, the agencies are often looking for innovative ways to meet the business as well as technical challenges, while continuing to provide a high level of customer service. The challenge to do more with less needs to be addressed with a critical review of the current processes, identification of areas for efficiency improvements and leveraging the technology tools available today to bring about these efficiency gains. Therefore, it can be deduced that with growing demand for automation and integration in systems planning, there is a corresponding need for innovative technologies to streamline these processes. This paper presents examples of technological innovations that can also be integrated together to provide a comprehensive platform for effective planning process, both from technical and business perspectives.