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Description: Book cover
THE FUTURE OF WASTEWATER.WATER.COM
Abstract
Moving at the speed of e-commerce means survival not strategy in today's water and wastewater market. The Internet is changing the way everyone does business and what customers expect from business. It's setting a new precedent for how we must prepare tocompete in order to survive. And no business is immune, especially service industries like water and wastewater. As the Internet shapes customers' expectations and their demands for better service, our industry is facing more competition and greater difficulties attracting resources. Only the committed, the strong, and the nimble will survive and thrive in this environment.
Moving at the speed of e-commerce means survival not strategy in today's water and wastewater market. The Internet is changing the way everyone does business and what customers expect from business. It's setting a new precedent for how we must prepare tocompete in order to survive. And no business is immune, especially service industries like water and wastewater. As the Internet shapes customers'...
Author(s)
Don Evans
SourceProceedings of the Water Environment Federation
SubjectSession 11 - Management Symposium: Future Trends in Wastewater
Document typeConference Paper
PublisherWater Environment Federation
Print publication date Jan, 2000
ISSN1938-6478
SICI1938-6478(20000101)2000:13L.41;1-
DOI10.2175/193864700784607785
Volume / Issue2000 / 13
Content sourceWEFTEC
First / last page(s)41 - 49
Copyright2000
Word count100

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