Access Water | Communication & Collaboration: Critical success factors for regional...
lastID = -10128196
Skip to main content Skip to top navigation Skip to site search
Top of page
  • My citations options
    Web Back (from Web)
    Chicago Back (from Chicago)
    MLA Back (from MLA)
Close action menu

You need to login to use this feature.

Please wait a moment…
Please wait while we update your results...
Please wait a moment...
Loading icon
Description: Access Water
Context Menu
Description: Communication & Collaboration: Critical success factors for regional sewer...
Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania
  • Browse
  • Compilations
    • Compilations list
  • Subscriptions
Tools

Related contents

Loading related content

Workflow

No linked records yet

X
  • Current: 2026-09-25 14:53:49 Chris Lewis Continuous release
  • 2026-09-11 10:00:27 Adam Phillips
Description: Access Water
  • Browse
  • Compilations
  • Subscriptions
Log in
0
Accessibility Options

Base text size -

This is a sample piece of body text
Larger
Smaller
  • Shopping basket (0)
  • Accessibility options
  • Return to previous
Description: Communication & Collaboration: Critical success factors for regional sewer...
Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania

Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania

Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania

  • New
  • View
  • Details
  • Reader
  • Default
  • Share
  • Email
  • Facebook
  • Twitter
  • LinkedIn
  • New
  • View
  • Default view
  • Reader view
  • Data view
  • Details

This page cannot be printed from here

Please use the dedicated print option from the 'view' drop down menu located in the blue ribbon in the top, right section of the publication.

screenshot of print menu option

Description: Communication & Collaboration: Critical success factors for regional sewer...
Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania
Abstract
Lehigh County Authority is a public water and wastewater utility serving 270,000 people in the City of Allentown and surrounding communities in eastern Pennsylvania. Since its founding in 1966, LCA consolidated many small developer-built or municipal-run systems in the region and grew into one of the largest regional municipal authorities in the Commonwealth. LCA also became a regional partner in a sewer network known as the Kline's Island Sewer System, with all flows centrally treated at the 40 MGD Kline's Island Wastewater Treatment Plant in Allentown. The KISS connects 15 municipalities' sewer systems, with LCA's interceptors and pump stations as the backbone of the system. However, each municipality owns their own pipe network, leading to a patchwork of operational and capital approaches. In 2007, an EPA Administrative Order was issued against the KISS due to excessive leakage leading to sanitary sewer overflows during wet-weather events. Solving the problem proved to be complicated. Major barriers included: -Fragmentation of service among 15 KISS municipalities -Decades-old intermunicipal agreements that don't reflect current regulatory requirements -Income disparities across the County, leading to differing views on capital investments -Competing objectives: planning for growth vs. managing costs -Changing regulatory requirements over time Over nearly two decades, LCA and the KISS municipalities struggled to develop a path forward. In the mid-2010s, a new approach started to take shape, one that focused on collaboration and developing a unified approach in communicating with regulatory agencies. As a result of this approach, EPA lifted the Administrative Order in 2019. The KISS municipalities' problems were not solved, however. A record-breaking period of excessive rainfall in the Lehigh Valley occurred in 2019, causing major increases in sewage flows and SSOs within the KISS. By mid-2019, the Kline's Island WWTP had exceeded its permit, and a new corrective action plan was needed. LCA and the KISS municipalities began an intensive period of planning in 2021, which concluded in 2025 with the submission of its first-ever regional Sewage Facilities Plan. The plan includes commitments from each of the 15 KISS municipalities to manage their sewer rehab programs effectively, collaborate on regional programs such as flow monitoring and management, and share in the cost of regional projects such as pump upgrades at the plant. While solid engineering work (and lots of it!) was completed during the five-year planning period, the key success factors for achieving a regional sewer plan were communication, collaboration and trust-building. In this presentation, LCA representatives will review the approaches taken to engage with municipal leaders, elected officials, media, and the public to identify and address the barriers and achieve this regional plan. More work is required, but the KISS municipalities are on their way!
This paper was presented at WEFTEC 2026 in New Orleans, Louisiana.
Presentation time
09:30:00
10:00:00
Session time
8:30:00
10:00:00
SessionStronger Together: Regional Collaboration for Water Resilience
Session locationErnest N. Morial Convention Center
TopicBiosolids and Residuals, Utility Management and Leadership, Watershed Management, Water Quality, and Groundwater
TopicBiosolids and Residuals, Utility Management and Leadership, Watershed Management, Water Quality, and Groundwater
Author(s)
Craley, Rocky, Gross, Liesel, Mastracchio, John, Green, Zachary
Author(s)R. Craley1, L. Gross2, J. Mastracchio1, Z. Green4
Author affiliation(s)Raftelis, 1Raftelis Financial Consultants, 1
SourceProceedings of the Water Environment Federation
Document typeConference Paper
PublisherWater Environment Federation
Print publication date Sep 2026
DOI10.2175/193864718825160361
Volume / Issue
Content sourceWEFTEC
Copyright2026
Word count13

Purchase price $11.50

Get access
Log in Purchase content Purchase subscription
You may already have access to this content if you have previously purchased this content or have a subscription.
Need to create an account?

You can purchase access to this content but you might want to consider a subscription for a wide variety of items at a substantial discount!

Purchase access to 'Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania'

Add to cart
Purchase a subscription to gain access to 18,000+ Proceeding Papers, 25+ Fact Sheets, 20+ Technical Reports, 50+ magazine articles and select Technical Publications' chapters.
Loading items
There are no items to display at the moment.
Something went wrong trying to load these items.
Description: Communication & Collaboration: Critical success factors for regional sewer...
Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania
Pricing
Non-member price: $11.50
Member price:
-10128196
Get access
-10128196
Log in Purchase content Purchase subscription
You may already have access to this content if you have previously purchased this content or have a subscription.
Need to create an account?

You can purchase access to this content but you might want to consider a subscription for a wide variety of items at a substantial discount!

Purchase access to 'Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania'

Add to cart
Purchase a subscription to gain access to 18,000+ Proceeding Papers, 25+ Fact Sheets, 20+ Technical Reports, 50+ magazine articles and select Technical Publications' chapters.

Details

Description: Communication & Collaboration: Critical success factors for regional sewer...
Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania
Abstract
Lehigh County Authority is a public water and wastewater utility serving 270,000 people in the City of Allentown and surrounding communities in eastern Pennsylvania. Since its founding in 1966, LCA consolidated many small developer-built or municipal-run systems in the region and grew into one of the largest regional municipal authorities in the Commonwealth. LCA also became a regional partner in a sewer network known as the Kline's Island Sewer System, with all flows centrally treated at the 40 MGD Kline's Island Wastewater Treatment Plant in Allentown. The KISS connects 15 municipalities' sewer systems, with LCA's interceptors and pump stations as the backbone of the system. However, each municipality owns their own pipe network, leading to a patchwork of operational and capital approaches. In 2007, an EPA Administrative Order was issued against the KISS due to excessive leakage leading to sanitary sewer overflows during wet-weather events. Solving the problem proved to be complicated. Major barriers included: -Fragmentation of service among 15 KISS municipalities -Decades-old intermunicipal agreements that don't reflect current regulatory requirements -Income disparities across the County, leading to differing views on capital investments -Competing objectives: planning for growth vs. managing costs -Changing regulatory requirements over time Over nearly two decades, LCA and the KISS municipalities struggled to develop a path forward. In the mid-2010s, a new approach started to take shape, one that focused on collaboration and developing a unified approach in communicating with regulatory agencies. As a result of this approach, EPA lifted the Administrative Order in 2019. The KISS municipalities' problems were not solved, however. A record-breaking period of excessive rainfall in the Lehigh Valley occurred in 2019, causing major increases in sewage flows and SSOs within the KISS. By mid-2019, the Kline's Island WWTP had exceeded its permit, and a new corrective action plan was needed. LCA and the KISS municipalities began an intensive period of planning in 2021, which concluded in 2025 with the submission of its first-ever regional Sewage Facilities Plan. The plan includes commitments from each of the 15 KISS municipalities to manage their sewer rehab programs effectively, collaborate on regional programs such as flow monitoring and management, and share in the cost of regional projects such as pump upgrades at the plant. While solid engineering work (and lots of it!) was completed during the five-year planning period, the key success factors for achieving a regional sewer plan were communication, collaboration and trust-building. In this presentation, LCA representatives will review the approaches taken to engage with municipal leaders, elected officials, media, and the public to identify and address the barriers and achieve this regional plan. More work is required, but the KISS municipalities are on their way!
This paper was presented at WEFTEC 2026 in New Orleans, Louisiana.
Presentation time
09:30:00
10:00:00
Session time
8:30:00
10:00:00
SessionStronger Together: Regional Collaboration for Water Resilience
Session locationErnest N. Morial Convention Center
TopicBiosolids and Residuals, Utility Management and Leadership, Watershed Management, Water Quality, and Groundwater
TopicBiosolids and Residuals, Utility Management and Leadership, Watershed Management, Water Quality, and Groundwater
Author(s)
Craley, Rocky, Gross, Liesel, Mastracchio, John, Green, Zachary
Author(s)R. Craley1, L. Gross2, J. Mastracchio1, Z. Green4
Author affiliation(s)Raftelis, 1Raftelis Financial Consultants, 1
SourceProceedings of the Water Environment Federation
Document typeConference Paper
PublisherWater Environment Federation
Print publication date Sep 2026
DOI10.2175/193864718825160361
Volume / Issue
Content sourceWEFTEC
Copyright2026
Word count13

Actions, changes & tasks

Outstanding Actions

Add action for paragraph

Current Changes

Add signficant change

Current Tasks

Add risk task

Connect with us

Follow us on Facebook
Follow us on Twitter
Connect to us on LinkedIn
Subscribe on YouTube
Powered by Librios Ltd
Powered by Librios Ltd
Authors
Terms of Use
Policies
Help
Accessibility
Contact us
Copyright © 2026 by the Water Environment Federation
Loading items
There are no items to display at the moment.
Something went wrong trying to load these items.
Description: WWTF Digital Boot 180x150
WWTF Digital (180x150)
Created on Jul 02
Websitehttps:/­/­www.wef.org/­wwtf?utm_medium=WWTF&utm_source=AccessWater&utm_campaign=WWTF
180x150
Craley, Rocky. Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania. Water Environment Federation, 2026. Web. 2 Oct. 2026. <https://www.accesswater.org?id=-10128196CITANCHOR>.
Craley, Rocky. Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania. Water Environment Federation, 2026. Accessed October 2, 2026. https://www.accesswater.org/?id=-10128196CITANCHOR.
Craley, Rocky
Communication & Collaboration: Critical success factors for regional sewer planning in Pennsylvania
Access Water
Water Environment Federation
September 29, 2026
October 2, 2026
https://www.accesswater.org/?id=-10128196CITANCHOR